User Account Deletion Policy

Introduction

At resonaX, we respect your privacy and are committed to providing you with control over your personal information. This User Account Deletion Policy outlines the procedures and conditions for deleting user accounts from our platform.

Requesting Account Deletion

Users who wish to delete their resonaX account can do so by following these steps:

• Log in to Your Account: Navigate to the account settings page.
• Submit a Deletion Request: Locate the account deletion option and follow the instructions provided. You may be required to confirm your identity and the deletion request.
• Confirmation: Once your request is submitted, you will receive an email confirming that your account deletion request has been received. This email will provide information on the next steps and any applicable timelines.

Deletion Timeline

Upon receiving your request, resonaX will process the account deletion within 30 days. During this time, your account will be deactivated, and you will not have access to the platform.

If you change your mind and wish to cancel the deletion request, you must contact our support team within this 30-day period to reactivate your account.

Data Retention

After account deletion, resonaX will retain your data for a limited period as required by law, for backup purposes, or to fulfill contractual obligations. This may include keeping records for financial reporting, fraud prevention, or to resolve disputes.

Following the retention period, all personal data associated with your account will be permanently deleted from our systems.

Effects of Account Deletion

Once your account is deleted, you will lose access to all data, content, and services associated with your account, including but not limited to any saved preferences, settings, and historical data.

Account deletion is irreversible. If you wish to use resonaX in the future, you will need to create a new account.

Third-Party Services

If your resonaX account is linked to third-party services (e.g., Google, Facebook), you must manage those connections directly through those services. Deleting your resonaX account does not automatically delete any associated third-party accounts.

Contact Us

If you have any questions or concerns regarding the account deletion process, please contact our support team at support@resonax.com. We are here to assist you with any queries you may have.

Policy Changes

resonaX reserves the right to modify this User Account Deletion Policy at any time. Changes will be effective immediately upon posting on our website. We encourage users to review this policy regularly to stay informed about how we handle account deletions.